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This store has earned the following certifications.
Grilling Utensils & Accessories / Pellet Grill & Smoker-3
PRECISION TEMPERATURE CONTROL: With its PID intelligent temperature control technology, this grill maintains ±15°F accuracy, ensuring perfect cooking every time. The temperature range is 180-425°F. Avoid frequent lid openings as it can affect the furnace temp and cooking quality.
WOOD-SMOKED FLAVOR: Enjoy delicious, wood-smoked flavors thanks to the 11-pound hopper capacity. Our grill features D2 feeding technology and a liftable hopper, which saves space and extends burning time.
VERSATILE: Perfect for outdoor activities, this grill can BBQ, bake, roast, braise, smoke, or grill. With a 456 sq inches grill capacity, it can accommodate 12 burgers, 4 racks of ribs, or 2 whole chickens.
EASY TO MOVE: Equipped with wheels, this grill is easy to move around in your backyard for perfect grilling in any spot.
EASY TO CLEAN: The partition separates the oil pollution storage area from the grill area, and a removable oil drum makes cleaning a breeze.
SUPPORT: We offer 24/7 customer service and a 2-year warranty. If you encounter any issues, feel free to contact us.
We accept order cancellation before Within 24 hours the product is shipped. If the order is cancelled you will get a full refund.
If for any reason you are not satisfied with the purchased item,You have 30 days after delivery of your order to return an item.
After 30 days of delivery of your order, we will no longer accept returns.
To request a return,please email us at:[email protected] ,We will respond within 24 hours after
the consumer sends the email (except weekends).
If it is a quality issue, please
provide an order number and attach clear photos of the items that represent the
issue.
After we receive the returned order, our Quality Assurance department will
inspect and verify the condition of the item.Upon acceptance of your return, a refund
will be issued to the original form of payment within 1-3 business days.
Items returned without authorization will not be accepted.
The time frame for return
must not exceed 30 days from when the original order was received.
Any promotional
gifts must also be returned with your returned item.
All items must be returned in
their original condition, without scratches or signs of wear, and must not be resized or
altered in any way.
Your return needs to be sent within the given time frame(3-12
working days)
Please make sure you provide us the tracking# and receipt after you
return.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, we will credit the credit limit to your credit card or original payment method within 5 business days (bank processing time frame).
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