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Shop / expert grill pellet grill and smoker
Portable Pellet Grill & Smoker for RV Camping & Tailgating
Welcome to the Hello.Dr family. At Hello.Dr, we strive to provide quality and affordable cooking solutions that will transform your outdoor cooking experience. Whether you're a seasoned grill master or just starting out, Hello.Dr is here to make outdoor cooking easier and more enjoyable. We believe cooking should be a joyous occasion no matter where you are - at a campground, tailgate party, or your backyard. Let's make memories, ignite flavors, and create cherished moments.
Our mission is simple: to make outdoor grilling and pizza-making hassle-free and enjoyable. We believe in earning our customers' trust and loyalty through reliable quality, affordable value, and premium service.
The Hello.Dr R&D team has produced this portable smoker grill through three years of research and development. We are determined to help every user who likes a smoky barbecue make their own favorite food. At the beginning of designing this Hello.Dr portable pellet smoker grill, a "smoker" gear was added to ensure the food will get the maximum smoky flavor.
If the machine is not working and the display screen shows an "ERP" error, here's what you should do: 1. When connecting the power supply, leave the knob in the OFF position. 2. Please add enough pellet to the hopper before ignition. 3. If you have any more questions, please contact the after-sales team.
If you are unable to ignite it properly, and the display shows an "ER2" error, the issue is likely due to ignition failure because the internal spiral part is stuck by pellet or the igniter is damaged. Check the heat of the igniter and the movement function of the feed screw when ensuring that there are no pellets in the combustion tank.
Our portable smoker grills, such as the Hello.Dr 007-smoker grill and Hello.Dr E-smoker grill, offer a range of features: - Woodfire Technology: Powered by electricity and flavored with real burning wood pellets, allowing you to create a rich woodfire flavor. - Intelligent Temperature Control: Digital temperature control automatically adds pellets as needed to regulate the temperature, with a range of 180°F-500°F. - Premium Features: LCD screen, meat probe, large capacity hopper, and the ability to run from a small car power inverter. - Versatile Cooking Space: 256 sq. inches of cooking area, with 8 different cooking functions including BBQ, bake, roast, braise, grill, smoke, sear, and chargrill. - Satisfaction Guaranteed: We offer a 3-year warranty on all our products, ensuring your investment is protected.
The compact size and handle make our grills perfect for RV trips, tailgating, camping, and general home use. With our reliable quality, affordable value, and premium service, we strive to earn your trust and loyalty as part of the Hello.Dr family.
product information:
| Attribute | Value | ||||
|---|---|---|---|---|---|
| brand | Hello.Dr | ||||
| power_source | wood_pellet | ||||
| color | RED | ||||
| outer_material | Stainless Steel | ||||
| item_weight | 44 pounds | ||||
| product_dimensions | 18.5"D x 14.96"W x 21.93"H | ||||
| inner_material | stainless steel | ||||
| fuel_type | Wood, Electric | ||||
| customer_reviews |
| ||||
| best_sellers_rank | #28,324 in Patio, Lawn & Garden (See Top 100 in Patio, Lawn & Garden) #62 in Outdoor Smokers | ||||
| date_first_available | April 22, 2024 |
GUARANTEED SAFE CHECKOUT
24 Hours Cancellation
We accept order cancellation before Within 24 hours the product is shipped. If the order is cancelled you will get a full refund.
30 Days Returns & Exchanges Policy
If for any reason you are not satisfied with the purchased item,You have 30 days after delivery of your order to return an item.
After 30 days of delivery of your order, we will no longer accept returns.
Refund Process & Return conditions:
To request a return,please email us at:[email protected] ,We will respond within 24 hours after
the consumer sends the email (except weekends).
If it is a quality issue, please
provide an order number and attach clear photos of the items that represent the
issue.
After we receive the returned order, our Quality Assurance department will
inspect and verify the condition of the item.Upon acceptance of your return, a refund
will be issued to the original form of payment within 1-3 business days.
Make sure your item meets all our return conditions :
Items returned without authorization will not be accepted.
The time frame for return
must not exceed 30 days from when the original order was received.
Any promotional
gifts must also be returned with your returned item.
All items must be returned in
their original condition, without scratches or signs of wear, and must not be resized or
altered in any way.
Your return needs to be sent within the given time frame(3-12
working days)
Please make sure you provide us the tracking# and receipt after you
return.
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, we will credit the credit limit to your credit card or original payment method within 5 business days (bank processing time frame).
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